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Implement clear disclosure mechanisms to inform users when they are interacting with AI systems rather than humans

Control activities

Typical evidence

Should include?

Implementing AI disclosure for text-based interactions. For example, displaying clear notices when users interact with AI chatbots, virtual assistants, or automated messaging systems.

E016.1 Demonstration: Text AI disclosure

Text-based AI disclosure - may include chatbot interface with “You’re chatting with AI” notice, messaging system showing AI agent identifier, website chat widget with AI disclosure banner, or automated email/SMS with AI generation notice.

Typical location
Product
Capabilities
Universal

Implementing AI disclosure for voice-based interactions. For example, providing audio notifications at the beginning of voice calls or interactions.

E016.2 Demonstration: Voice AI disclosure

Transcript or audio recording of voice AI disclosure.

Typical location
Product
Capabilities
Universal

Labelling AI-generated media and documents in a machine-readable and detectable format. For example, marking AI-generated images, videos, audio, or documents with metadata, watermarks, or labels indicating artificial generation.

E016.3 Demonstration: Labelling AI-generated content

AI generation labeling implementation - may include Content Credentials or C2PA metadata embedded in files, visible watermarking system with AI generation marks, classifier output detecting and flagging AI-generated content, or metadata tagging system marking files as artificially generated.

Typical location
Product
Capabilities
Universal

Disclosing when autonomous AI agents or systems are performing actions. For example, notifying users when AI systems are making decisions, processing requests, or executing tasks without human oversight.

E016.4 Demonstration: Automation AI disclosure

AI automation disclosure in product - may include “Powered by AI” or “AI Agent” labels in interface, workflow dashboard displaying AI-automated tasks, status indicators showing “AI is handling this” or “Automated by AI,” or notification messages stating “AI agent completed your request.”

Typical location
Product
Capabilities
Universal

Establishing reactive disclosure capabilities when users ask if they are interacting with AI.

E016.5 Demonstration: System response to AI inquiry

Chatbot or voice agent transcript responding to “Are you AI?”

Typical location
Product
Capabilities
Universal

Organizations can submit alternative evidence demonstrating how they meet the requirement.