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Establish AI output ownership, usage, opt-in/out and deletion policies to customers and communicate these policies
Keywords
Data OwnershipUsageDeletionConsentOpt-Out
Application
Mandatory
Frequency
Every 12 months
Type
Preventative
Capabilities
Universal
Crosswalks

Control activities

Typical evidence

Should include?

Establishing output ownership and usage rights policies. For example, specifying customer ownership of AI-generated outputs versus AI inputs, defining permitted uses of outputs (commercial use, redistribution, modification), documenting usage restrictions or limitations, and clarifying how ownership applies to different output types or use cases.

Disclosing opt-in/opt-out and deletion policies for AI outputs. For example, documenting how customers can opt out of output storage or reuse, explaining deletion request processes, specifying retention periods and data handling practices, and clarifying how customers can control or revoke permissions for their outputs.

A002.1 Documentation: Output usage and ownership policy

Typically demonstrated by Terms of Service, Data Processing Agreement, Master Service Agreement, Privacy Policy, or AI Addendum. May be a combination of these policies.

Typical location
Terms of Service
Capabilities
Universal
May include?

Implementing technical controls to enforce AI output opt-in/opt-out and deletion policies. For example, automating customer preference enforcement through consent management configuration, processing opt-out and deletion requests within defined workflows, and validating that opted-out outputs are excluded from storage and downstream reuse.

A002.2 Config: Opt-in/opt-out and output deletion implementation

Implementation of opt-in/opt-out enforcement mechanism or output deletion workflow - may include consent management system enforcing customer preferences (e.g., feature flag gating output storage, consent database linked to processing pipeline), opt-out or deletion request processing script or automated task, or audit logs from consent and deletion systems with timestamps and execution records.

Typical location
Engineering CodeEngineering Practice
Capabilities
Universal

Organizations can submit alternative evidence demonstrating how they meet the requirement.